Public Course Fees Policy

My First Aid Course Brisbane

My First Aid course has four payment options available when booking into public training courses.

  • Payment via eWAY online when booking into our training courses;
  • Payment via Direct Deposit into our bank account after booking;
  • Payment via Credit Card on the day of the course via phone call; And
  • Payment via Cash on the day of the training course directly to the trainer.

CASH AND CARD PAYMENTS AT COURSE – ADMINISTRATION FEE

Where participants pay via cash or credit card (through the square device) on the day of the course, there is an additional $6.00 administration fee. This is required to cover administrative and associated banking fees.

UNABLE TO PAY PRIOR TO OR AT TRAINING COURSE

Where participants are unable to pay for the training course prior to or on the morning of the training course they will be unable to attend that training day. Participants are able to therefore transfer to an alternate, upcoming training course at no additional cost.

If a participant is to transfer they must request this via email to My First Aid Course. As well as this their payment will then be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course’s bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

NO SHOW TO TRAINING COURSE

Where unpaid participants do not attend a booked in training course and contact My First Aid course to move to a new training course they must request this via email. In addition to this their payment will also be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

There are no additional fees associated with your training, except for cancellation fees, replacement of resources and where a certificate reprint is requested a service fee will be charged. For the current charge, please access the “Certificate Reprint” online form, located on the Allens Training Pty Ltd. RTO 90909 website here.

For refund option in other circumstances, students must refer to the refund policy.

What do previous participants think?

  • Mal was a very informative instructor who kept things interesting. Felt confident and knowledgeable leaving the practical. Online information was also well presented.

    Shalome P. Avatar
    Shalome P.
    28/05/2020

    Loved this course! The online part of this course was very easy to follow and only took me a bit over 2 hrs to complete for first aid. Practical assessment... read more

    Sarah G. Avatar
    Sarah G.
    26/05/2020

    I find the training very informative and helpful. I would highly recommend it to anyone who is looking for 1st aid and cpr training.
    You're the best Mal👍😊

    Alena W. Avatar
    Alena W.
    24/05/2020

    Mal the trainer was very good and I would highly recommend this course

    Alison S. Avatar
    Alison S.
    23/05/2020
  • Great course! So informative, quick and easy!

    Claire L. Avatar
    Claire L.
    14/05/2020

    Everyone should do this course you never know when you might need it. Mal is a great teacher who is fun and very knowledgeable and obviously loves his job. Def... read more

    Chrissy H. Avatar
    Chrissy H.
    05/05/2020

    Very relaxed and informative training.
    I have used My First Aid Course a few times and have always found Mal easy to talk to and a fantastic trainer, who I highly recommend.

    Adina S. Avatar
    Adina S.
    30/04/2020

    Great course delivered in northern side of Brisbane Amazing session with required skills and information.Highly recommended. Big win is he can come to your house to do this course.

    Binu C. Avatar
    Binu C.
    28/04/2020
  • Good real life training. Online course platform was great!

    Nick R. Avatar
    Nick R.
    28/04/2020

    Excellent course, good being mostly online

    Emily W. Avatar
    Emily W.
    28/04/2020

    Patient of a saint! very informative and fun. Thank you! definitely recommend this service.
    online course was helpful to me as you can start and stop when you like.

    Shameem M. Avatar
    Shameem M.
    23/04/2020

    Mal is an amazing teacher. The online component was easy to follow and Mal was extremely professional during the practical. He provided me with informative tools and provided me with... read more

    Michelle P. Avatar
    Michelle P.
    17/04/2020
  • This course was awesome. There was plenty of manikins and heaps of time available to get your technique right with compressions etc. The trainer was more than happy to... read more

    Kym W. Avatar
    Kym W.
    09/03/2020

    Mal is a great trainer, thank you. I highly recommend this course

    Lisa S. Avatar
    Lisa S.
    06/03/2020

    very relaxed, no stressing, Mal is easy to talk to and a fantastic Trainer.

    Eloise H. Avatar
    Eloise H.
    06/03/2020

    Highly recommend My First Aid Course .. Trainer Mal was very knowledgeable.. explained things in an easily understood manner and answered questions really well.

    Barbara K. Avatar
    Barbara K.
    26/02/2020
  • Great teacher, very easy to understand and passed feeling confident 🙌🏽❤️

    Mahinarangi F. Avatar
    Mahinarangi F.
    22/02/2020

    Great trainer, very happy with the course!

    Irina G. Avatar
    Irina G.
    21/02/2020

    Mal is an extremely helpful and informative first aid and CPR trainer. Back for my 3rd refresher course and I wouldn’t go anywhere else. I would highly recommended My First... read more

    Amy H. Avatar
    Amy H.
    21/02/2020

    Would recommend this course, the instructor was extremely knowledgeable and I have taken new knowledge away from the day!

    Lindsay F. Avatar
    Lindsay F.
    03/02/2020
  • Great first aid course, excellent instructor. Course was very thorough and efficient.

    Tiahne W. Avatar
    Tiahne W.
    01/02/2020

    A very pleasant instructor, extremely helpful to us students. A happy bright personality, giving good feedback to you when you did something well. Always encouraging you to speak up... read more

    Marie P. Avatar
    Marie P.
    20/01/2020

    Great first aid course, Mal was a great teacher and really actively involved us in the practical elements of the course!

    Maddy C. Avatar
    Maddy C.
    13/01/2020

    was a great course would recommend

    Nathan V. Avatar
    Nathan V.
    13/01/2020
  • Attended "My First Aid Course" today which I completed First Aid and CPR including Childcare segments. Local, thorough, fun and affordable highly recommend this course to those needing First Aid... read more

    Sim P. Avatar
    Sim P.
    17/12/2019

    Malcolm our instructor taught the class in a professional and interesting way as well as being fun and easy to follow. I felt the content was clearly explained and demonstrated... read more

    Ca P. Avatar
    Ca P.
    15/12/2019

    Very well organised and provided a through course..

    Keryn K. Avatar
    Keryn K.
    30/11/2019

    I did a childcare first aid course I thought he did amazing job

    Pia S. Avatar
    Pia S.
    30/11/2019