Public Course Fees Policy

My First Aid Course Brisbane

My First Aid course has four payment options available when booking into public training courses.

  • Payment via eWAY online when booking into our training courses;
  • Payment via Direct Deposit into our bank account after booking;
  • Payment via Credit Card on the day of the course via phone call; And
  • Payment via Cash on the day of the training course directly to the trainer.

CASH AND CARD PAYMENTS AT COURSE – ADMINISTRATION FEE

Where participants pay via cash or credit card (through the square device) on the day of the course, there is an additional $6.00 administration fee. This is required to cover administrative and associated banking fees.

UNABLE TO PAY PRIOR TO OR AT TRAINING COURSE

Where participants are unable to pay for the training course prior to or on the morning of the training course they will be unable to attend that training day. Participants are able to therefore transfer to an alternate, upcoming training course at no additional cost.

If a participant is to transfer they must request this via email to My First Aid Course. As well as this their payment will then be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course’s bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

NO SHOW TO TRAINING COURSE

Where unpaid participants do not attend a booked in training course and contact My First Aid course to move to a new training course they must request this via email. In addition to this their payment will also be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

There are no additional fees associated with your training, except for cancellation fees, replacement of resources and where a certificate reprint is requested a service fee will be charged. For the current charge, please access the “Certificate Reprint” online form, located on the Allens Training Pty Ltd. RTO 90909 website here.

For refund option in other circumstances, students must refer to the refund policy.

What do previous participants think?

  • Would recommend this course, the instructor was extremely knowledgeable and I have taken new knowledge away from the day!

    Lindsay F. Avatar
    Lindsay F.
    03/02/2020

    Great first aid course, excellent instructor. Course was very thorough and efficient.

    Tiahne W. Avatar
    Tiahne W.
    01/02/2020

    A very pleasant instructor, extremely helpful to us students. A happy bright personality, giving good feedback to you when you did something well. Always encouraging you to speak up... read more

    Marie P. Avatar
    Marie P.
    20/01/2020

    Great first aid course, Mal was a great teacher and really actively involved us in the practical elements of the course!

    Maddy C. Avatar
    Maddy C.
    13/01/2020
  • was a great course would recommend

    Nathan V. Avatar
    Nathan V.
    13/01/2020

    Attended "My First Aid Course" today which I completed First Aid and CPR including Childcare segments. Local, thorough, fun and affordable highly recommend this course to those needing First Aid... read more

    Sim P. Avatar
    Sim P.
    17/12/2019

    Malcolm our instructor taught the class in a professional and interesting way as well as being fun and easy to follow. I felt the content was clearly explained and demonstrated... read more

    Ca P. Avatar
    Ca P.
    15/12/2019

    Very well organised and provided a through course..

    Keryn K. Avatar
    Keryn K.
    30/11/2019
  • I did a childcare first aid course I thought he did amazing job

    Pia S. Avatar
    Pia S.
    30/11/2019

    Good course, very handy, simple and easy to follow.

    Rhyana G. Avatar
    Rhyana G.
    05/11/2019

    Very detailed and practical information

    Anshula J. Avatar
    Anshula J.
    31/10/2019

    Awsome first aid coarse, good content and great teachers

    Tim B. Avatar
    Tim B.
    31/10/2019
  • Informative and interactive! One of the best first aid courses I've done!

    Green E. Avatar
    Green E.
    31/10/2019

    The best first aid course I’ve done!

    Chris W. Avatar
    Chris W.
    31/10/2019

    Great experience Love the behavior of people and staffI will recommend this place to everyone for their first aid course.👍

    Pawanpreet K. Avatar
    Pawanpreet K.
    31/10/2019

    Just had a CPR course done with my workplace, through my first aid & they were absolutely fantastic. We had Mal come out to teach us & I cannot fault... read more

    Emilee F. Avatar
    Emilee F.
    08/10/2019
  • I have a surf life saving and life guarding background where these things are very rigorous and thorough.Mal's approach is friendly yet very professional and practical.Highly recommended his services.

    Wesley A. Avatar
    Wesley A.
    30/09/2019

    I really enjoyed this first aid course. It was comprehensive and fun

    Karuna H. Avatar
    Karuna H.
    11/09/2019

    I have a surf life saving and life guarding background where these things are very rigorous and thorough.
    Mal's approach is friendly yet very professional and practical.
    Highly recommended his services.

    Wesley C. Avatar
    Wesley C.
    11/09/2019

    Great course. Lorraine is an excellent facilitator.

    Tony G. Avatar
    Tony G.
    09/09/2019
  • I’m a 2nd year nursing student at ACU, and had Mal as a director! Highly recommend choosing My First Aid Course to do CPR training.

    Hannah P. Avatar
    Hannah P.
    09/09/2019

    First time of doing first aid course very interesting and learnt lots mal was awesome and happy to answer all questions Recommend him

    Loraine T. Avatar
    Loraine T.
    31/08/2019

    I completed a first aid course today, and I loved it, i successfully learned everything in a fun and involved way.

    jacinta j. Avatar
    jacinta j.
    31/08/2019

    Mal was a very thorough trainer who took time with each student and covered the syllabus fully.

    Len G. Avatar
    Len G.
    23/08/2019
  • I really enjoyed today entertaining Mel the trainer was very full of knowledge learnt alot today would recommend this course to anyone

    Corena E. Avatar
    Corena E.
    23/08/2019

    Absolutely loved doing my Child Care First Aid Course. Felt so comfortable and made some great friends while there. For someone who has serious anxiety for new places I felt... read more

    Jess B. Avatar
    Jess B.
    17/08/2019

    Mal is easy to listen and learn from, enjoyed my day and learnt a lot.

    David H. Avatar
    David H.
    17/08/2019

    Enjoyable and too the point. Covered all my needs

    Jamie W. Avatar
    Jamie W.
    31/07/2019