Public Course Fees Policy

My First Aid Course Brisbane

My First Aid course has four payment options available when booking into public training courses.

  • Payment via eWAY online when booking into our training courses;
  • Payment via Direct Deposit into our bank account after booking;
  • Payment via Credit Card on the day of the course via phone call; And
  • Payment via Cash on the day of the training course directly to the trainer.

CASH AND CARD PAYMENTS AT COURSE – ADMINISTRATION FEE

Where participants pay via cash or credit card (through the square device) on the day of the course, there is an additional $6.00 administration fee. This is required to cover administrative and associated banking fees.

UNABLE TO PAY PRIOR TO OR AT TRAINING COURSE

Where participants are unable to pay for the training course prior to or on the morning of the training course they will be unable to attend that training day. Participants are able to therefore transfer to an alternate, upcoming training course at no additional cost.

If a participant is to transfer they must request this via email to My First Aid Course. As well as this their payment will then be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course’s bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

NO SHOW TO TRAINING COURSE

Where unpaid participants do not attend a booked in training course and contact My First Aid course to move to a new training course they must request this via email. In addition to this their payment will also be required prior to the course date, their booking transfer will not be confirmed until this payment has been received.

This payment may be completed via credit card over the phone with My First Aid Course or via a bank transfer into My First Aid Course bank account (a minimum of two days prior).

Once payment has been received the participants booking will be transferred to the new course date and confirmed in writing.

There are no additional fees associated with your training, except for cancellation fees, replacement of resources and where a certificate reprint is requested a service fee will be charged. For the current charge, please access the “Certificate Reprint” online form, located on the Allens Training Pty Ltd. RTO 90909 website here.

For refund option in other circumstances, students must refer to the refund policy.

What do previous participants think?

  • Mal is a great trainer, thank you. I highly recommend this course

    Lisa S. Avatar
    Lisa S.
    06/03/2020

    very relaxed, no stressing, Mal is easy to talk to and a fantastic Trainer.

    Eloise H. Avatar
    Eloise H.
    06/03/2020

    Highly recommend My First Aid Course .. Trainer Mal was very knowledgeable.. explained things in an easily understood manner and answered questions really well.

    Barbara K. Avatar
    Barbara K.
    26/02/2020

    Great teacher, very easy to understand and passed feeling confident 🙌🏽❤️

    Mahinarangi F. Avatar
    Mahinarangi F.
    22/02/2020
  • Great trainer, very happy with the course!

    Irina G. Avatar
    Irina G.
    21/02/2020

    Mal is an extremely helpful and informative first aid and CPR trainer. Back for my 3rd refresher course and I wouldn’t go anywhere else. I would highly recommended My First... read more

    Amy H. Avatar
    Amy H.
    21/02/2020

    Would recommend this course, the instructor was extremely knowledgeable and I have taken new knowledge away from the day!

    Lindsay F. Avatar
    Lindsay F.
    03/02/2020

    Great first aid course, excellent instructor. Course was very thorough and efficient.

    Tiahne W. Avatar
    Tiahne W.
    01/02/2020
  • A very pleasant instructor, extremely helpful to us students. A happy bright personality, giving good feedback to you when you did something well. Always encouraging you to speak up... read more

    Marie P. Avatar
    Marie P.
    20/01/2020

    Great first aid course, Mal was a great teacher and really actively involved us in the practical elements of the course!

    Maddy C. Avatar
    Maddy C.
    13/01/2020

    was a great course would recommend

    Nathan V. Avatar
    Nathan V.
    13/01/2020

    Attended "My First Aid Course" today which I completed First Aid and CPR including Childcare segments. Local, thorough, fun and affordable highly recommend this course to those needing First Aid... read more

    Sim P. Avatar
    Sim P.
    17/12/2019
  • Malcolm our instructor taught the class in a professional and interesting way as well as being fun and easy to follow. I felt the content was clearly explained and demonstrated... read more

    Ca P. Avatar
    Ca P.
    15/12/2019

    Very well organised and provided a through course..

    Keryn K. Avatar
    Keryn K.
    30/11/2019

    I did a childcare first aid course I thought he did amazing job

    Pia S. Avatar
    Pia S.
    30/11/2019

    Good course, very handy, simple and easy to follow.

    Rhyana G. Avatar
    Rhyana G.
    05/11/2019
  • Very detailed and practical information

    Anshula J. Avatar
    Anshula J.
    31/10/2019

    Awsome first aid coarse, good content and great teachers

    Tim B. Avatar
    Tim B.
    31/10/2019

    Informative and interactive! One of the best first aid courses I've done!

    Green E. Avatar
    Green E.
    31/10/2019

    The best first aid course I’ve done!

    Chris W. Avatar
    Chris W.
    31/10/2019
  • Great experience Love the behavior of people and staffI will recommend this place to everyone for their first aid course.👍

    Pawanpreet K. Avatar
    Pawanpreet K.
    31/10/2019

    Just had a CPR course done with my workplace, through my first aid & they were absolutely fantastic. We had Mal come out to teach us & I cannot fault... read more

    Emilee F. Avatar
    Emilee F.
    08/10/2019

    I have a surf life saving and life guarding background where these things are very rigorous and thorough.Mal's approach is friendly yet very professional and practical.Highly recommended his services.

    Wesley A. Avatar
    Wesley A.
    30/09/2019

    I really enjoyed this first aid course. It was comprehensive and fun

    Karuna H. Avatar
    Karuna H.
    11/09/2019
  • I have a surf life saving and life guarding background where these things are very rigorous and thorough.
    Mal's approach is friendly yet very professional and practical.
    Highly recommended his services.

    Wesley C. Avatar
    Wesley C.
    11/09/2019

    Great course. Lorraine is an excellent facilitator.

    Tony G. Avatar
    Tony G.
    09/09/2019

    I’m a 2nd year nursing student at ACU, and had Mal as a director! Highly recommend choosing My First Aid Course to do CPR training.

    Hannah P. Avatar
    Hannah P.
    09/09/2019

    First time of doing first aid course very interesting and learnt lots mal was awesome and happy to answer all questions Recommend him

    Loraine T. Avatar
    Loraine T.
    31/08/2019