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Provide First Aid: What You Should Know

Picture this: You’re at a family BBQ, the sausages are sizzling, and everyone’s having a great time. Suddenly, Uncle Bob starts choking on his steak. Panic? Not you! You step up, perform some back blows, and save the day. Knowing how to provide first aid can be the difference between a good story and a tragedy. It’s definitely worth taking a first aid course.

In this article we’ll dive into the HLTAID011 Provide First Aid course offered by My First Aid Course Brisbane, explaining why it’s worth taking and what you should know about it?

a woman is choking

Table of Contents

Why Knowing First Aid is Essential

Responding to Emergencies

It’s not great to feel helpless. Knowing how to provide first aid transforms you into a superhero, ready to swoop in and save the day. First aid isn’t just about band-aids and CPR; it’s about being the calm in the storm when everyone else is losing their heads.

a happy man has a bandage on his head while two confident first aiders help

Accidents happen all the time – in your kitchen, at the park, or on the road. Knowing how to provide first aid means you’re always prepared. It’s like having a superpower that makes you the go-to person in any crisis. Plus, you’ll have great stories to tell about that time you saved the day!

Workplace Safety

Every workplace has incidents. Even the safest of office’s is not immune to Larry the sales guy spilling steaming cappuccinos and burning the receptionist. Do you know what to do? Every workplace should have a plan so that everyone goes home safe and sound.

Your workplace probably has specific risks: Gardeners are at a higher risk of snake bite. Welders are more likely to get burns. Factory workers are at danger of sprains and strains. Knowing what is in a first aid kit and what each item does can make all the difference.

a man is unconscious near a forklift

What the Course Covers

The HLTAID011 Provide First Aid course at My First Aid Course Brisbane is your ticket to becoming the superhero your home or workplace needst. Here’s some of the first aid you’ll learn to provide:

  • CPR (Cardiopulmonary Resuscitation): Mastering CPR for adults, children, and infants.
  • Burns and Scalds: Treating different types of burns so you can handle everything from kitchen mishaps to campfire accidents.
  • Bleeding Control: Techniques to manage and stop bleeding effectively – because no one wants to see that much blood.
  • Fractures and Sprains: Identifying and providing initial care for broken bones and soft tissue injuries.
  • Choking: Techniques to assist someone who’s choking (bye-bye, blocked airways).
  • Using an AED (Automated External Defibrillator): Operating an AED to help someone experiencing cardiac arrest.
an aed is used to help someone suffering cardiac arrest
  • Anaphylaxis and Asthma Management: Administering treatments for severe allergic reactions and asthma attacks.
  • Non-Life-Threatening Conditions: Handling minor wounds, shock, and other conditions that need immediate attention but aren’t life-threatening.

That’s a bit to get through, but we make it as easy as possible. We don’t want you to leave confused, instead we’ll help you get confident. We’ve helped thousands in Chermside, Capalaba and the rest of Brisbane get equipped to provide First Aid.

Provide First Aid: The Details

The HLTAID011 Provide First Aid course blends online learning with practical, hands-on sessions. You’ll start with online modules to cover the theoretical aspects, and then you’ll dive into real-life practice during in-person sessions. This way, you’re not just reading about how to save lives – you’re actually doing it.

This combination of online and hands-on learning caters to different learning styles and ensures a thorough understanding of both the theoretical and practical aspects of first aid. This approach allows participants to learn at their own pace online while gaining valuable hands-on experience during in-person sessions.


Most people choose the express option for their first aid course. It’s designed to make getting first aid more convenient than ever.

It involves around 3-5 hours of training online, and then a 2 hour practical session. It’s a great way to learn without having to give up too much of your day.

a man gets hands on cpr practice

Costs and Enrollment

Saving lives is far more cost effective than you think. The cost of the HLTAID011 Provide First Aid course is $115 which is well worth it for Brisbane’s best reviewed first aid course!

 We offer flexible scheduling, including weekday and weekend options, so there’s always a time that works for you.

Best of all, our courses are available at Albion, Burpengary, Capalaba, Carindale, Carseldine, Chermside and Deagon. It’s great to have a course close-by without too long a drive!

a list of locations for my first aid courses


Practical Skills You’ll Learn

Hands-On Experience

This course isn’t just about hitting the books – you’ll get your hands dirty (figuratively). Practice CPR on manikins, learn to apply bandages, and tackle emergency scenarios. It’s all about building muscle memory so that when an emergency hits, you’re ready to spring into action without missing a beat.

Hands-on practice is a critical component of first aid education. You can watch Youtube videos about riding a bike, you can read a book on it, but it’s hands-on practice that is most important. By practicing on manikins and participating in simulated emergency scenarios, you build the confidence and competence needed to respond effectively in real-life situations. This practical experience is invaluable, as it prepares you to act quickly and efficiently during emergencies.

Certification Renewal and Legitimacy

The HLTAID011 Provide First Aid certification is valid for thirty-six months.. To keep your skills sharp and compliant with industry standards, it’s recommended to renew your qualification before it expires. My First Aid Course Brisbane provides reminders and support to help you stay on track with your renewal.

Important Note: The old HLTAID003 course is no longer supported. Make sure you’re signed up for HLTAID011 Provide First Aid to meet current standards and requirements.

You’ll also need to stay current by refreshing your CPR skills too. The HLTAID009 Provide Cardiopulmonary resuscitation course needs to be successfully taken every 12 months to maintain current first aid skills for many workplaces.

It’s great to stay up to date because let’s face it: you want to be as sharp and effective as possible during an emergency.

Make sure when choosing a first aid course, that the provider offers nationally recognised courses. Courses such as those run by “National CPR Foundation” don’t always comply with Australian Workplace Standards.

Common Questions Answered

Can You Provide First Aid if Someone is Unconscious?

Yes, and it’s crucial to act quickly. Check their airway and breathing immediately. If they’re not breathing, start CPR. Your swift action can significantly improve their chances of recovery. Understanding how to manage the airway, perform CPR, and monitor vital signs is essential in these situations.

You may be worried about legal implications, and it’s true, if someone is conscious you need their consent. If you find an unconscious person though, consent is assumed. Because of the seriousness of the situation, the law assumes most reasonable persons would want your first aid help.

a man calls emergency services while someone unconscious lies on the road

What if someone won’t let you provide first aid?

If a person is conscious and don’t consent, remember you still have the power to call 000 and monitor the situation. Emergency services can still attend the scene and offer their help. With their expertise and reassuring presence a person may be moved to accept help.

Are We Obligated to Provide First Aid?

In Australia, in most states there’s no legal requirement for bystanders to provide first aid, but if you’re skilled, you often feel a moral duty to help.

When there is no legal obligation, such as an incident in your day to day life:, providing first aid when able can have profound impacts. Skilled individuals can make a significant difference in emergencies, often providing critical care that stabilizes a situation until professional help arrives.

Must First Aid Officers Provide First Aid if Needed?

Yes, first aid officers in workplaces are generally required to provide first aid as part of their duties. They are trained to offer immediate assistance in emergencies, helping to stabilize the situation until professional medical help arrives.

First aid officers play a crucial role in workplace safety. Their skills enable them to manage various medical emergencies effectively, ensuring that injured or ill colleagues receive prompt and appropriate care.

What Does Duty of Care Mean When Providing First Aid?

Duty of care means you have a legal obligation to ensure others’ safety and well-being. In first aid, it means that skilled individuals, especially in workplaces, are responsible for providing assistance during emergencies to prevent further harm.

two men give support to another man
What is the Correct Sequence to Provide First Aid?

When an emergency strikes one common plan for basic life support is the DRSABCD action plan:

  • Danger: Check for any dangers to yourself or the patient.
  • Response: See if the patient responds.
  • Send for help: Call emergency services.
  • Airway: Ensure the airway is clear.
  • Breathing: Check for breathing.
  • CPR: Perform CPR if needed.
  • Defibrillation: Use an AED if available.

The DRSABCD action plan can make a huge difference in an emergency. In an upcoming article we’ll explain more on what to do.

Course Logistics


Participants need the physical ability to perform practical demonstrations, like 2 minutes of CPR on the floor and rescue breathing techniques on manikins. Pre-course study might be required, and you’ll need access to a computer or smart device for the online parts.

an unconscious man gets cpr


The physical requirements ensure that participants are prepared to perform the necessary actions during emergencies. Access to online study materials ensures that participants are well-prepared for the practical sessions.


The HLTAID011 Provide First Aid course includes both knowledge and practical assessments. Don’t worry, they aren’t as scary as you think. You’ll perform CPR, manage bleeding, and treat various injuries in practical scenarios. Our expert first aid instructors will help you know what you need to do to succeed. 

The knowledge assessments are made up of multiple choice questions to check you’ve got what to do right. They also include an incident report, because in the workplace you need to know the paperwork side too!

Assessments are designed to test both knowledge and practical skills. Successfully completing these assessments ensures that participants are competent and confident in their ability to provide first aid.

Post-Course Support

My First Aid Course Brisbane offers ongoing support to keep you confident and skilled. We provide refresher courses and updates on the latest first aid practices, ensuring you stay prepared for any emergency.

Ongoing support and resources help participants stay informed and proficient in first aid. Regular refreshers and access to updated information ensure that you continue to provide effective care.


When emergencies strike, the difference between a positive outcome and a tragedy often comes down to the knowledge and quick thinking of those around the person in need. By taking the HLTAID011 Provide First Aid course, you’ll gain the skills and confidence to be that hero when someone’s life hangs in the balance.

an unconscious man is lying unconscious on a street

The world needs more everyday superheroes, and by becoming first aid certified, you’ll join the ranks of those willing to step up and take action when it matters most. You’ll be the calm in the storm, the one who knows what to do when others are paralyzed by panic and fear.

Don’t wait until it’s too late to gain these life-saving skills. Enroll in the HLTAID011 Provide First Aid course with My First Aid Course Brisbane today. With flexible scheduling and expert instructors, you’ll receive comprehensive training that could make all the difference in an emergency situation.

Jack Majlinger

Hi there! I'm Jack Majlinger. I began my first aid journey back in 2012, with my first "first aid" course. It was after a hiking accident where a friend had to be airlifted. Over the years, my first aid skills grew, I volunteered at equestrian events and local shows and became a first aid trainer. When I'm not working on content, I enjoy spotting birds in the wild and writing jangle pop tunes.